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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kirby Allmond

April 8, 2026

5  out of  5
rating by Kirby Allmond
"Colby from State Farm was a pleasure to work with. I signed up for 4 insurance plans from him; life, home, auto and rental all in one easy call. I have even referred friends who now are insured by Colby at State Farm. It was a lot cheaper than the rest of the local insurances and I got to actually speak to a person! It was a great experience. I recommend Colby Smith to be your insurance agent. Easy to work with and most of all, HONEST!"
We responded:
"I’m glad you have had such a good experience with Colby! Im very fortunate to have him on board because he really goes above and beyond. Thank you for the review, Kirby! "
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Cindy Collins

March 27, 2026

5  out of  5
rating by Cindy Collins
"I can’t say enough about Owen Bailey and his agents! They are all so helpful and knowledgeable. We have two houses, all of our cars, a boat and some life insurance through them! They are always available when I need to get in touch with them and quick to provide the answers that I need. You will not find anyone better than Owen Bailey and State Farm!"
We responded:
"Thank you so much! Y’all are awesome and I always enjoy talking with or seeing y’all! I appreciate you! "
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cmdurden

March 20, 2026

5  out of  5
rating by cmdurden
"I have known Owen for quite some time now. He insures my home, my vehicles and toys and also two life insurance policies for me. He is honest and trustworthy and always does his best to keep my family safe and insured. I recommend anyone looking for new or to change insurance to give him an honest chance."
We responded:
"I’m grateful for your trust and your business. I’m always glad to help in anyway that I can. I appreciate you, man!"
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chace whittington

March 20, 2026

5  out of  5
rating by chace whittington
"Jess made the whole insurance process way easier than I expected. She helped me get everything covered—life, auto, health, personal property, even my boat—and actually took the time to explain it in a way that made sense. Super responsive, easy to work with, and genuinely cares."
We responded:
"I’m glad Jess took great care of you, Chace! We strive to help you understand all your coverage so you can decide everything you need. I appreciate you! "
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Devin Carnes

March 20, 2026

5  out of  5
rating by Devin Carnes
"I can’t say enough good things about Jess at OBSF! She helped us get the best rates on home, auto, and life insurance and made the process super simple and transparent! Everyone in the office is always so friendly and welcoming, highly recommend going to Owen Bailey State Farm for your insurance!"
We responded:
"That’s awesome to hear, Devin! I’m so glad Jess has always been able to help you out. We appreciate you! "
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faith blankenship

March 19, 2026

5  out of  5
rating by faith blankenship
"Shea has helped me find the best fitting insurance for me time and time again! I appreciate all of her advice and hard work. Owen Bailey - State Farm is the best around!"
We responded:
"Thank you, Faith! I’m so glad Shea has been able to help you! We appreciate you! "
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Regan & Kari-Lin Slater

March 18, 2026

5  out of  5
rating by Regan & Kari-Lin Slater
"If I could give more than five stars, I would. Working with Colby Smith at Owen Bailey-State Farm was one of those rare experiences where everything just clicked. From the very beginning, Colby brought an energy that made what could feel like a complicated decision actually feel exciting. He walked me through whole life insurance options for my twin daughters with so much clarity and confidence, I never once felt overwhelmed. It was obvious he truly understands the product inside and out, and that kind of knowledge makes all the difference. What really stood out was how smooth everything was. Questions were answered almost before I even had time to wonder about them, the process was straightforward (no confusing hoops to jump through), and the payment side felt completely secure and stress-free. Doing business with Colby felt easy in the best way possible. He’s like having someone in your corner who genuinely cares and knows exactly what they’re doing. I’m incredibly grateful for the experience and would recommend him without hesitation. Kari-Lin"
We responded:
"Wow, thank you so much for the awesome review! I’m happy to hear Colby made everything easy and clear for you. Your recommendation of Colby means a lot! We appreciate you! "
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Tayler Johnson

February 23, 2026

5  out of  5
rating by Tayler Johnson
"We cant say enough good things about Mr. Bailey. From start to finish he was there every step of the way with our auto insurance as well as our life insurance! He has been available for help every time I’ve called! He also got us the best rates possible, and let’s be honest in this economy that’s what we are all looking for!"
We responded:
"Thank you so much for the review, Tayler! I’m so glad I could help. You and John were awesome to work with. I appreciate y’all! "
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Wade Reese

February 5, 2026

5  out of  5
rating by Wade Reese
"I had a great experience with Owen. He got me the best prices for my home owners, auto, life, and atv insurance. Saved me tons of money a year by switching to him and State Farm. I will refer anyone to him if they would like to save money on there insurance."
We responded:
"I was really glad to help, Wade! I appreciate you giving us an opportunity and I appreciate the kind words! I appreciate you! "
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April Kea

December 29, 2025

5  out of  5
rating by April Kea
"Always helpful and readily available to assist when anything is needed!"
We responded:
"Thanks so much, April! I appreciate you leaving us a review. We appreciate you and we’re always happy to help! "
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Dirty Brown

August 25, 2025

5  out of  5
rating by Dirty Brown
"Owen has always gone out of his way to make sure I received the best service possible. From auto insurance to life insurance, he makes it easy having everything in one place. He is also very thorough and quick when working on quotes and plans. Always been an enjoyable experience dealing with him and his team!"
We responded:
"I’m glad I’ve been able to help y’all out! Thank you for the kind words and the review. I appreciate you! "
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Jason Page

August 5, 2025

5  out of  5
rating by Jason Page
"Mr. Thomas Tucker led me through a positive transaction. His customer service was paramount and top-notch. Thanks Thomas for making it easy!"
We responded:
"I’m glad to hear, Mr. Page! Thank you for the kind words. We appreciate you! "
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Chas Shiels

July 22, 2025

5  out of  5
rating by Chas Shiels
"Owen is one of the best insurance agents in the state!"
We responded:
"Thanks, Chas! I appreciate you! "
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AMY JEFFERS

July 22, 2025

5  out of  5
rating by AMY JEFFERS
"Always a pleasure dealing with this office. Everyone is always pleasant and professional. I have both my home and auto policies serviced here. Definitely recommend. Most recently dealt with Shae and Thomas....both overly helpful."
We responded:
"Thanks so much for the kind words, Amy! I’m so glad you’ve had a positive experience. Thank you for the review! We appreciate you! "
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Zachary Gainey

July 16, 2025

5  out of  5
rating by Zachary Gainey
"Working with Owen and his team has been awesome. Very receptive and helpful when needed and great about checking in throughout the year. Would highly recommend giving him a call as he will do whatever he can to help you out. And if he can’t help you or can’t offer you something he will tell you straight up not sell you something you don’t need."
We responded:
"Thanks for the kind words and for leaving a review! We appreciate you, Zach! "
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Austin Hill

July 9, 2025

5  out of  5
rating by Austin Hill
"Owen and his team are always professional, responsive, and willing to help with any of my Auto insurance needs. His character and integrity go a long way in earning my business. Highly recommend!"
We responded:
"Thanks for the kind words, Austin! We love working with y’all. I appreciate you! "
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Bryan Willis

July 7, 2025

5  out of  5
rating by Bryan Willis
"It’s been such a pleasure working with Owen at Owen Bailey State Farm! Anytime I had a question or a concern he was always just a phone call/text away! Between business insurance, auto insurance, and life insurance I feel confident Owen Bailey State Farm has my best interest in mind at all times!"
We responded:
"It’s been a pleasure working with y’all! Thanks for the review, Bryan. We appreciate you and your family! "
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Austin Turner

July 7, 2025

5  out of  5
rating by Austin Turner
"Great group of small town folks looking to provide the best auto, home and life insurance they can! Owen is the best hands down at getting you taken care of!"
We responded:
"Thanks, Austin! We appreciate y’all! "
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Avery Alderman

July 3, 2025

5  out of  5
rating by Avery Alderman
"Great company and agent to partner with. Owen has a full range of products he offers and we have decided to move all of our business to him. Great rates for home/auto insurance and even life insurance policies!"
We responded:
"Thanks for the review, Avery! I’m glad we have been able to y’all out. We appreciate you! "
Profile photo of Barbara Jean Roberts

Barbara Jean Roberts

July 1, 2025

5  out of  5
rating by Barbara Jean Roberts
"Colby is amazing agent. He sold us insurance for our son with Hirschsprung's disease. We've been with State Farm for several years now."
We responded:
"Colby is for sure one of the best! I’m glad he was able to help y’all out. Thanks for the review, Barbara Jean. We appreciate you! "
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Katherine Barron

June 30, 2025

5  out of  5
rating by Katherine Barron
"Colby and the team at Owen Bailey State Farm have worked with me and my adult children on a variety of insurance products. They are always super professional and willing to run the numbers for me. When they aren’t a better deal, they are honest about that, too. Personal service at its best."
We responded:
"Thanks, Katherine! We love getting the opportunity to work with y’all. Your family is awesome! Thank you for the kind words and the review. We appreciate you! "
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Eric Johnston

June 27, 2025

5  out of  5
rating by Eric Johnston
"State Farm is the best insurance company out there hands down. They always been there during my times of need and answered questions promptly. Thank you Thomas Tucker for your excellent customer service and helping me bundle all of my life's needs!"
We responded:
"Thank you, Eric! We always enjoy talking with you and we greatly appreciate you! "
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Lissy Miller

June 26, 2025

5  out of  5
rating by Lissy Miller
"Thomas is an excellent insurance agent! He is friendly, reliable, and always quick to help. Highly recommend!"
We responded:
"Thanks, Lissy! Thomas is a great one. Thank you for the review. We appreciate you! "
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satyanio smith

June 26, 2025

5  out of  5
rating by satyanio smith
"I've been with State Farm for years. The staff is friendly, professional, and knowledgeable. Thomas makes it easy to smile through the phone and do business. Excellent customer service!"
We responded:
"That’s awesome to hear, Satyanio! I’m so glad you’ve had a great experience. We appreciate the kind words and we appreciate you! "
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Ben Brantley

June 25, 2025

5  out of  5
rating by Ben Brantley
"Owen is the man when it comes to Auto/Life/Homeowners. Glad to do business with him and also call him a friend"
We responded:
"I’m glad we could bundle and save you some money, Ben! Thank you for the review. We appreciate you! "