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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Avery Alderman

Avery Alderman

July 3, 2025

5  out of  5
rating by Avery Alderman
"Great company and agent to partner with. Owen has a full range of products he offers and we have decided to move all of our business to him. Great rates for home/auto insurance and even life insurance policies!"
We responded:
"Thanks for the review, Avery! I’m glad we have been able to y’all out. We appreciate you! "
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Barbara Jean Roberts

July 1, 2025

5  out of  5
rating by Barbara Jean Roberts
"Colby is amazing agent. He sold us insurance for our son with Hirschsprung's disease. We've been with State Farm for several years now."
We responded:
"Colby is for sure one of the best! I’m glad he was able to help y’all out. Thanks for the review, Barbara Jean. We appreciate you! "
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Katherine Barron

June 30, 2025

5  out of  5
rating by Katherine Barron
"Colby and the team at Owen Bailey State Farm have worked with me and my adult children on a variety of insurance products. They are always super professional and willing to run the numbers for me. When they aren’t a better deal, they are honest about that, too. Personal service at its best."
We responded:
"Thanks, Katherine! We love getting the opportunity to work with y’all. Your family is awesome! Thank you for the kind words and the review. We appreciate you! "
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Eric Johnston

June 27, 2025

5  out of  5
rating by Eric Johnston
"State Farm is the best insurance company out there hands down. They always been there during my times of need and answered questions promptly. Thank you Thomas Tucker for your excellent customer service and helping me bundle all of my life's needs!"
We responded:
"Thank you, Eric! We always enjoy talking with you and we greatly appreciate you! "
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Lissy Miller

June 26, 2025

5  out of  5
rating by Lissy Miller
"Thomas is an excellent insurance agent! He is friendly, reliable, and always quick to help. Highly recommend!"
We responded:
"Thanks, Lissy! Thomas is a great one. Thank you for the review. We appreciate you! "
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satyanio smith

June 26, 2025

5  out of  5
rating by satyanio smith
"I've been with State Farm for years. The staff is friendly, professional, and knowledgeable. Thomas makes it easy to smile through the phone and do business. Excellent customer service!"
We responded:
"That’s awesome to hear, Satyanio! I’m so glad you’ve had a great experience. We appreciate the kind words and we appreciate you! "
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Ben Brantley

June 25, 2025

5  out of  5
rating by Ben Brantley
"Owen is the man when it comes to Auto/Life/Homeowners. Glad to do business with him and also call him a friend"
We responded:
"I’m glad we could bundle and save you some money, Ben! Thank you for the review. We appreciate you! "
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Megan Barfield

June 25, 2025

5  out of  5
rating by Megan Barfield
"Couldn’t recommend more for auto and life insurance! Colby was so helpful and I always feel taken care of!"
We responded:
"Thanks, Megan! I’m glad Colby is always able to help you out. I appreciate the review and we appreciate you! "
Profile photo of Taylor Spitzmiller

Taylor Spitzmiller

June 25, 2025

5  out of  5
rating by Taylor Spitzmiller
"Very satisfied with their customer service. Thomas worked diligently to save me a tremendous amount of money on my car insurance as well as my Homeowners insurance."
We responded:
"Thanks for the review, Taylor! I’m glad Thomas was able to help y’all out. We appreciate you! "
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chasity webb

June 24, 2025

5  out of  5
rating by chasity webb
"Great customer service and quick response! Great company to do business with!"
We responded:
"Thank you, Chasity! Thanks for the kind words. We appreciate you! "
Profile photo of Sam Barron

Sam Barron

June 23, 2025

5  out of  5
rating by Sam Barron
"Have my and my spouse’s renters, car, and life insurance through them. Great, friendly people. Highly recommend"
We responded:
"Thanks, Sam! I’m glad you were able to bundle and save. We appreciate your trust and kind words! "
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Aaron Mccalvin

June 23, 2025

5  out of  5
rating by Aaron Mccalvin
"Owen and his staff have always been helpful when my family and I have needed anything as far as insurance goes. They were helpful getting life insurance for myself and my wife."
We responded:
"Thanks, Aaron! I’m glad we were able to help y’all out. We appreciate you and your family! "
Profile photo of Pam Smith

Pam Smith

June 20, 2025

5  out of  5
rating by Pam Smith
"Love state farm Thomas was very pleasant to talk to very helpful I can ask questions and he don't mind answering all of these people are great keep up the good work"
We responded:
"Thank you for the kind words, Pam! We are always here for you. We appreciate you! "
Profile photo of Benjamin Barron

Benjamin Barron

May 22, 2025

5  out of  5
rating by Benjamin Barron
"I've had such a great experience with this agency. Nothing but kind helpful people like Colby and Thomas. Could not be happier with the service I've received!"
We responded:
"We’re glad you have had great experiences with our agency! We appreciate the kind words and we appreciate you, Ben! "
Profile photo of Tan Cro

Tan Cro

May 12, 2025

5  out of  5
rating by Tan Cro
"Great to work with! I was able to have my new policy started and the old one resolved. I appreciate Thomas and Jess for being thorough, following up and ensuring the proper actions were taken!"
We responded:
"I’m glad we were able to help! We appreciate you! "
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Heather Hodson

May 7, 2025

5  out of  5
rating by Heather Hodson
"Staff is extremely responsive and helpful. Just spoke to Thomas and he was very courteous, appreciate his help."
We responded:
"Thanks for the compliment, Heather! We appreciate it! "
Profile photo of Joey Lord

Joey Lord

April 7, 2025

5  out of  5
rating by Joey Lord
"If you need insurance Thomas Tucker is the man. Ask for him as your agent and you’ll be good to go, he’ll save you money and is a trustworthy guy in general."
We responded:
"Thomas is the man! We’re glad to have him on our team. And thank you, Joey, for acknowledging your experience. We appreciate you and the kind words! "
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Elias de Castro

February 28, 2025

5  out of  5
rating by Elias de Castro
"Thomas Tucker is the best sales agent in middle Georgia. I am so happy to have him as my agent."
We responded:
"Thomas is one of the good ones! Thanks for the support, Elias! "
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Hillary Howard

July 13, 2023

5  out of  5
rating by Hillary Howard
"Love them"
We responded:
"Thanks, Hillary! We appreciate you! "
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Devin Wesby

May 9, 2023

5  out of  5
rating by Devin Wesby
"This is the best Agent and staff in the land. Owen and his team truly cares and provide world class service. Shea has been an amazing representative who is nice and very knowledgeable. Stop by and see or call Shea and she will definitely get you taken care of!"
We responded:
"Thank you, Devin! We appreciate you and the trust you have given us! We think highly of Shea so we're very glad you do too! "
Profile photo of Chesni Collins

Chesni Collins

March 29, 2023

5  out of  5
rating by Chesni Collins
"I 100% recommend coming here to get insurance. I have never gotten insurance of my own, and Jarred talked me through all of my options, and it was a breeze. I can’t say enough good things."
We responded:
"I'm so glad you had a good experience, Chesni! Jarred is great at explaining coverage and every option that you could have. Thank you for the review! "
Profile photo of Holly Smith

Holly Smith

March 2, 2023

5  out of  5
rating by Holly Smith
"Absolutely amazing local insurance agents! Jarred helps me stay on top of payments, adding life insurance, basically everything I’m soooo forgetful about! VERY happy with the service :)"
We responded:
"Thanks for the compliments, Holly! Jarred is super thorough and genuinely cares about each person he works with! Thanks for trusting us at OBSF!"
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Emily Belflower

February 27, 2023

5  out of  5
rating by Emily Belflower
"The BEST insurance agent I have ever met!!! Jared really helped me with everything I needed to do and know when I got my first insurance policy through them!! I didn’t have a worry in mind after speaking with him!!"
We responded:
"We love to hear great feedback like this! We also think Jarred is pretty awesome. Thank you, Emily!"
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Reggie Edmond

February 25, 2023

5  out of  5
rating by Reggie Edmond
"Great service very friendly and helpful staff"
We responded:
"Thanks so much for the kind words, Reggie! We appreciate you!"
Profile photo of Cece Kasper

Cece Kasper

February 8, 2023

5  out of  5
rating by Cece Kasper
"Jarred was amazing as always and helped me get awesome insurance for my kids! 10/10 recommend. Quick and easy took no time at all out of my busy schedule!"
We responded:
"Like a good neighbor, Jarred is there! Thank you for your kind words and trusting OBSF with your insurance needs! "